Specialist Vets in Moulton

## Summary Abington Park Vets is an **RCVS Accredited** practice that also describes itself as a **referrals** provider, with evidence in reviews of handling complex orthopaedic and dental cases alongside routine care. It offers an **out-of-hours emergency service** and is listed as a **veterinary nurse training facility**. What it seems set up for (based on the site and recent reviews): - **Orthopaedics and advanced investigations**: CT scanning is mentioned for lameness work-ups, along with PRP injections and structured rehabilitation/medication plans. - **Surgery and dentistry**: owners describe teeth removals and complex patella surgeries with detailed aftercare discussions. - **Ongoing pain/mobility management**: monthly injections to keep a cat pain-free are specifically mentioned. - **Small pets as well as cats/dogs**: reviews reference care for hamsters, rabbits, and gerbils. Owners frequently mention clear explanations and step-by-step planning (e.g., “layers” of investigation), but there is also a recent complaint about **unexpected charges** and a **promised follow-up call not happening**. ## Services From the website summary and recent reviews, Abington Park Vets offers or is described as providing: - **Out-of-hours emergency service** (site states out-of-hours care is available). - **Puppy Parties** (website-listed). - **Neutering** (website-listed). - **Physiotherapy** (website-listed). - **Referral-level case work** (website indicates a referrals service; reviews include advanced orthopaedic investigation and treatment). - **Orthopaedic work-ups and treatment** (reviews mention CT scanning for lameness, diagnosis of a supraspinatus injury, PRP injections, and arthritis management plans). - **Orthopaedic surgery** (reviews describe “two complex patella surgeries” with aftercare guidance). - **Dentistry** (reviews mention kitten teeth removals). - **Ongoing injectable treatments** for mobility/pain (a cat attending for monthly injections). ## Pricing - One reviewer says they received booking messages stating a **£24.99** cost for a **6‑month check-up**, but were **charged £70** for a **10‑minute check-up** instead, and they considered this misleading. - A separate reviewer notes advanced imaging (a CT scan) was “**eye-watering money**” and that it can be expensive without insurance, without giving a specific figure. ## People Named team members mentioned in reviews: - **Chiara**: praised for being “awesome” and “very professional” during a kitten’s teeth removal surgery. - **Jamie (vet)**: described as giving a *clear plan of action* for ongoing lameness, leading to CT diagnosis and a treatment plan including PRP injections, medication and rest. - **Jeremy**: repeatedly described as **informative** for complex patella surgeries, including walking the owner through the process and aftercare (“no stone was left unturned”). - **Dr Hay**: singled out as “so good” with two rabbits. - **Toby (vet)**: noted for taking time, being thorough, and explaining an investigations plan in steps (“layers”), with a follow-up call after investigations that the reviewer says was completed. ## Reviews **Google rating: 4.6 stars from 487 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Complex case handling with detailed plans**: lameness investigated via CT, diagnosis explained, and treatment plans including PRP injections, meds and ongoing management; complex patella surgeries with detailed aftercare discussions. - **Clear communication and follow-through is often highlighted**: one owner praised a vet for explaining an investigation strategy step-by-step and completing a promised post-investigation call. - **Comfort and handling of nervous/stressed pets**: a cat attending for monthly injections reportedly remains relaxed (purring throughout). - **Range of species seen**: owners mention dogs, cats, rabbits, a gerbil, and support during a hamster’s death (including a free keepsake/memory). - **A notable negative about fees and follow-up**: one reviewer reports being quoted **£24.99** but charged **£70** for a short check-up, and also reports a promised callback didn’t happen.

## Summary Vets Now Northampton is part of the Vets Now emergency-vet network and focuses on out-of-hours care for dogs, cats, and small animals (opened in 2005). The clinic describes a triage system to prioritise the most seriously ill pets, and it’s equipped for intensive emergency work (including an in-house lab, imaging, and an operating theatre). Recent reviews repeatedly mention being seen quickly after calling, clear step-by-step explanations of options and fees (including insurance guidance), and follow-up-style updates during hospitalisation/surgery; one review reports a negative experience where the owner felt communication and attitude worsened after saying they weren’t insured. ## Services From the clinic website and reviews, services and capabilities mentioned include: - Out-of-hours accident and emergency care (nights, weekends, bank holidays) with triage prioritisation. - Critical care support, including advanced fluid therapy and advanced pain management. - Diagnostics and monitoring: in-house laboratory work (haematology, blood smear analysis), blood pressure monitoring, ECG, ultrasound, and X-ray. - Procedures and inpatient care: operating theatre, hospital ward, isolation unit, and blood transfusions. - Endoscopy is listed on the website. - Examples from reviews: management of possible toxin/foreign-body ingestion (dog that ate a battery), orthopaedic injury (puppy with a broken leg), and emergency surgery with phone-call updates during recovery. ## Pricing - Video vet consults (pay-as-you-go) are listed at **£24** on the website (marked with an asterisk in the source). - Multiple reviewers mention staff explaining **fees and insurance processes** upfront so there were “no surprises,” but no other specific amounts are given. ## People Named staff mentioned in reviews: - **Emma (receptionist)**: described as reassuring during a Boxing Day emergency. - **Jess (vet)**: mentioned alongside Emma as “perfect and reassuring.” - Reception teams are repeatedly noted for practical help with **insurance claims and fee explanations**, and for calming owners during panicked first calls. - Veterinary communication is often described as very explicit about **what is being done and why**, including presenting options; one reviewer contrasts this with other emergency clinics where pets are “taken” and owners are left waiting without information. - A minority experience: one review describes a vet who mostly typed with his back turned and gave limited at-home guidance, with the owner feeling judged due to lack of insurance (while still praising the receptionist and a vet nurse). ## Reviews **4.2 stars from 311 reviews.** Themes below are drawn from the latest written reviews available to us. - **Speed of access in emergencies:** several owners say they were told to come straight in and were seen within minutes. - **Clear explanations and transparency:** repeated mention of being talked through options, what was happening “each step,” and how insurance and fees would work. - **Support during high-stress cases:** examples include a very sick dog needing urgent action, a dog that ate a battery, and a cat in significant pain; one owner specifically appreciated help to “keep costs down as much as possible.” - **Updates during hospitalisation/surgery:** one detailed review mentions regular phone-call updates while their dog was in surgery and recovery. - **Conflicting experiences around communication/financial constraints:** one reviewer reports feeling treated differently without insurance and left without practical advice for getting their dog through the night, while other reviews describe staff being supportive and cost-conscious when finances were discussed.