I think I dislike going to the vets as much as my animals! This is the 3rd vets we have used since moving to the area 5 years ago. But this vets we will be staying with, pricing is transparent and very reasonable,everyone is professional and compassionate which puts pets and owners alike at ease. Worthy of top marks.

I’m extremely disappointed . My dog has a swollen paw and can’t walk. I went to the vet and paid £86 just to be told things I had already read on Google. They didn’t do anything to actually help him. Once again, they gave me the same syrup they prescribe every time, no matter what the issue is — apparently that’s their version of paracetamol for dogs. The vet also told me to apply Sudocrem or Vaseline, which makes no sense to me. Not surprisingly, it made things worse. My dog’s paw is now even more swollen. What frustrates me most is that instead of helping properly the first time, they just said to come back if it gets worse — clearly so they can charge for another visit. I honestly feel they deliberately don’t prescribe adequate treatment on the first visit, knowing the dog will get worse so that we have to come back a second or third time, paying more and more. I shouldn’t have to wait for my dog’s condition to worsen to get real treatment. At this point, I’m not even sure I can afford a second appointment. Very disappointed

Super impressed with this veterinary practice. I've used Vets for Pets in Beds and Herts over the years, which weren't great. This practice is huge, very clean and spacious. There are loads of consultation rooms. There is a lift to access the practice as it is above the Pets At Home shop. Loads of room to manoeuvre in the every spread out waiting room, with designated areas for cats, dogs and small animals. The consultation rooms are spacious, too. The veterinary staff are friendly and knowledgeable and clearly love the animals they care for. The reception staff were also very smiley and chatty and offered advice for a general enquiry I had. Prices are competitive. Our kitten has the cleanest looking spay site I've ever seen and I've had many female cats over the years.

A Lovely professional team. Always friendly and helpful. One of our dogs recently had a procedure and they were all brilliant. The store is also very nice, a joy to walk around. Thank you. 😊

Yesterday 25/625 I had reason to take my best friend to the vets. For the very first time I used the Vets4Pets, on Carina Way. The place is spread over two floors. There was an elevator for Muppets like me, to get to the vets upstairs, above there retail arm. The ladies on reception were friendly, helpful, and attentive. I had to fill out a paper registration form which surprised me in this day and age. I sat in a pleasant waiting room with plenty of space enabling one to keep the waiting animals apart easily. I was even seen BEFORE my appointment time. The vet Laura, was knowledgeable, full of patience, listened well, gave Sally Assistance Hound an extremely thorough exam. Laura then made a prognosis and went through all the alternative forms of treatment available, their possible side effects, timelines and costs etc. I am pleased to say that my mate is already responding extremely well to the treatment selected. I would like to emphasize that for years I have been using the easipetcare vets without complaint, except that it's so hard to get to without a vehicle, and perhaps their prices. However I ONLY left their wonderful practice, because this new vets location is so very much closer to me!