Croft Veterinary Centre

- Warm, personal service: recent reviewers describe the care as personal, genuine and unrushed, with a welcoming atmosphere from reception through to the appointment itself. - Clear communication without pressure: several owners say they felt listened to, properly informed and supported, particularly if they had felt pressured at other practices. - Friendly team and calm handling: reviews often mention helpful staff, patient vets and good care for nervous pets, along with clean premises and a relaxed environment.

Services

•General consultations and routine healthcare: everyday veterinary care, including annual check-ups for older cats, first appointments where owners felt well informed, and routine cat check-ups in a relaxed setting.
•Diagnostics, surgery and hospitalisation: the clinic states it has modern diagnostic and surgical equipment, along with hospitalisation facilities.
•Minor treatments and ongoing care: recent examples include treatment for an ingrowing claw, plus patient handling for nervous pets during appointments.
•Care for anxious, older and regularly returning pets: reviews describe gentle, thorough consultations and a calm approach for pets that are nervous or elderly.
•End-of-life care: owners have praised the compassion and dignity shown during euthanasia.
•Out-of-hours care: 24/7 emergency cover is arranged through a partner practice.
•Pet Health Club® Plus and training role: the clinic advertises this plan, with consultations included, and is a veterinary nurse training facility.

Pricing

No published pricing information is currently available for this clinic.

People

•Abbey (veterinary nurse): specifically named by one owner, who said their cat likes Abbey.
•Rita: praised for being gentle, thorough, empathetic and unrushed with older cats, while clearly explaining options without making owners feel pushed toward medication.
•Wider team: recent reviews regularly mention friendly reception staff, accommodating support staff, and vets described as professional, patient and willing to take time to talk things through.

Reviews

Croft Veterinary Centre has a 4.8-star Google rating from 297 reviews.

•Warm, personal service: recent reviewers describe the care as personal, genuine and unrushed, with a welcoming atmosphere from reception through to the appointment itself.
•Clear communication without pressure: several owners say they felt listened to, properly informed and supported, particularly if they had felt pressured at other practices.
•Friendly team and calm handling: reviews often mention helpful staff, patient vets and good care for nervous pets, along with clean premises and a relaxed environment.
•Mostly very positive recent feedback: the recent pattern is strongly positive, with one isolated complaint from a non-registered owner who was unhappy the practice would not help with a serious ear problem.

Reviews for Croft Veterinary Centre

Note: Showing the 10 most recent Google reviews out of 297 we track in total. Recent reviews may not be representative of overall sentiment.

Caroline Wethey

3 weeks ago

Swift, personal, unrushed care. Highly competent vet and wider team. Warm atmosphere. Genuine care for animal and owner.

Pawel Cierpikowski

They don't want to help dog with serious otitis . Just because it's not registered. Uk vets - 💩

Kat B

1 month ago

I have had many pets over the years and every one of them has been registered with Crofts. I wouldn't trust anyone else with the level of care they provide

Valerie Rehling

Friendly staff. Clean premises. Professional Vets who always take the time to talk to you.

Emma Andrews

All staff so helpful and accommodating, relaxed environment during my cats check up too; from being in the waiting room until end of appointment, highly recommend 👍🏻

Sam Faulkner

10 months ago

Chris Chaplin

11 months ago

Sherlock (the cat) informs me that he likes Abbey the veterinary nurse. I've never had any issues with Croft, easy to get an appointment, the staff are all friendly. No complaints 👍

Lauren Voight

12 months ago

I came in for my first appointment at this vet and was honestly dreading it, as past experiences elsewhere had felt pressuring and uncomfortable. From the moment we walked in, the staff were friendly, welcoming, and completely non-judgemental. For the first time, I felt genuinely supported and equipped with the right information. It was nice to go somewhere where my dog’s wellbeing came first, not profit. Couldn’t recommend them more. 10/10.

CrazeYAH

1 year ago

Always excellent service wouldn’t go anywhere else