Croft Veterinary Centre

Croft Veterinary Centre is an RCVS-registered practice founded in 1919 and based in a purpose-built building (since 1984), with modern diagnostic/surgical equipment and hospitalisation facilities. The clinic also states it works with a partner practice so pets can receive care 24/7, and it is listed as a veterinary nurse training facility.

From recent reviews, owners most often describe

• •Quick access to appointments, including online booking and a same-morning Saturday appointment for a cat.
• •A non-pressured consultation style (“not profit”), with owners saying they felt supported and properly informed rather than pushed into treatment.
• •Calm handling of nervous pets, and clear communication when the clinic is running slightly late.

Services

• •General pet healthcare and consultations (website focus on “complete healthcare service”; reviews mention annual check-ups for older cats).
• •Diagnostics and surgery (clinic states it has modern diagnostic and surgical equipment).
• •Hospitalisation facilities (clinic statement).
• •Out-of-hours/24/7 care via a partner practice (clinic statement: “We work with a partner practice to ensure your pet receives care 24/7.”)
• •Minor treatments mentioned in reviews: treatment for an ingrowing claw in a cat.
• •End-of-life care (review describes euthanasia with dignity and compassion).
• •Pet Health Club® Plus plan (website mentions consultations included as part of the plan, but gives no further inclusions or prices in the provided extract).
• •Veterinary nurse training facility (structured clinic data).

People

• •Abbey (veterinary nurse): specifically named by a cat owner, who reports their cat “likes Abbey.”
• •Rita (role not explicitly stated, described as providing appointments/check-ups): an owner of older cats highlights that Rita is gentle, thorough, and not rushed, and that they don’t feel pushed to medicate.

Reviews

4.8 stars from 283 reviews. “”

• •Appointments and access: owners mention easy appointment booking, including online booking and a same-day slot.
• •Communication and transparency: one reviewer notes being warned on arrival that the clinic was running slightly late.
• •Consultation approach: multiple reviews emphasise feeling supported and informed, with no sense of being pressured into spending or unnecessary medication.
• •Handling and environment: examples include patience with a very nervous dog, and comments that the clinic is very clean and the building is light/bright/airy, with parking noted.
• •Difficult moments handled well: one owner describing euthanasia says staff treated their pet with dignity and compassion.