Emergency Vets in Brackley

## Summary Croft Veterinary Centre is an RCVS-registered practice founded in 1919 and based in a purpose-built building (since 1984), with modern diagnostic/surgical equipment and hospitalisation facilities. The clinic also states it works with a partner practice so pets can receive care 24/7, and it is listed as a veterinary nurse training facility. From recent reviews, owners most often describe: - **Quick access to appointments**, including **online booking** and a **same-morning Saturday appointment** for a cat. - A **non-pressured consultation style** (“not profit”), with owners saying they felt **supported and properly informed** rather than pushed into treatment. - Calm handling of **nervous pets**, and clear communication when the clinic is **running slightly late**. ## Services - **General pet healthcare and consultations** (website focus on “complete healthcare service”; reviews mention annual check-ups for older cats). - **Diagnostics and surgery** (clinic states it has modern diagnostic and surgical equipment). - **Hospitalisation facilities** (clinic statement). - **Out-of-hours/24/7 care via a partner practice** (clinic statement: “We work with a partner practice to ensure your pet receives care 24/7.”) - **Minor treatments mentioned in reviews:** treatment for an **ingrowing claw** in a cat. - **End-of-life care** (review describes euthanasia with dignity and compassion). - **Pet Health Club® Plus plan** (website mentions consultations included as part of the plan, but gives no further inclusions or prices in the provided extract). - **Veterinary nurse training facility** (structured clinic data). ## People - **Abbey (veterinary nurse):** specifically named by a cat owner, who reports their cat “likes Abbey.” - **Rita (role not explicitly stated, described as providing appointments/check-ups):** an owner of older cats highlights that Rita is **gentle, thorough, and not rushed**, and that they **don’t feel pushed to medicate**. ## Reviews **4.8 stars from 283 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Appointments and access:** owners mention **easy appointment booking**, including **online booking** and a **same-day slot**. - **Communication and transparency:** one reviewer notes being **warned on arrival** that the clinic was running slightly late. - **Consultation approach:** multiple reviews emphasise feeling **supported and informed**, with no sense of being **pressured into spending** or unnecessary medication. - **Handling and environment:** examples include patience with a **very nervous dog**, and comments that the clinic is **very clean** and the building is **light/bright/airy**, with **parking** noted. - **Difficult moments handled well:** one owner describing euthanasia says staff treated their pet with **dignity and compassion**.