Northlands Veterinary Group

Northlands Veterinary Group is part of VetPartners and operates as a multi-branch practice with a central veterinary hospital alongside branch clinics. It states that it provides its own 24-hour emergency service in-house and is also listed as a Veterinary Nurse Training facility. Recent feedback continues to highlight helpful support for routine care, anxious pets, arthritis management, and compassionate end-of-life care, alongside some concerns about consistency in communication and front-desk manner.

Services

•Routine and preventative care: annual boosters, vaccinations, and general check-ups are regularly mentioned by pet owners, with some describing appointments as clear and informative.
•Arthritis and lameness support: reviews describe assessments for painful joints and leg problems, discussion of changes at home to help mobility, and medication plans including anti-inflammatory treatment trials.
•Support for anxious pets: several owners mention staff being especially accommodating with nervous dogs, including anxious rescue dogs and pets needing extra patience during visits.
•End-of-life care: one long-standing client describes empathetic support from the vet while saying goodbye to a dog.
•24-hour emergency care: the practice says its emergency service is provided fully in-house.
•Training role: Northlands is listed as a Veterinary Nurse Training facility.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services.

People

•Catherine: repeatedly praised for patience and calm handling, particularly with anxious dogs and pets needing ongoing support.
•Reception team: recent feedback is mixed, with some owners describing staff as helpful, friendly, and welcoming, while others report rude front-desk interactions.
•Unnamed elderly male vet: one reviewer describes a disappointing consultation, saying the examination felt brief and the manner was abrupt.

Reviews

Google rating: 4.5 stars from 227 reviews.

•Many recent reviewers describe the team as friendly, helpful, professional, and caring, including long-term clients who say they have used the practice for years.
•Anxious pets are a recurring theme: owners of nervous dogs say staff were especially accommodating, and Catherine is mentioned positively for patience with an anxious dog.
•Routine and ongoing care feature often in feedback, including annual boosters, check-ups, and treatment planning for arthritis and leg pain.
•A smaller number of recent reviews report poor experiences around communication and manner, including rude reception behaviour, one consultation felt to be rushed or incomplete, and one case where an owner felt advice lacked clarity and compassion.

Reviews for Northlands Veterinary Group

Note: Showing the 10 most recent Google reviews out of 227 we track in total. Recent reviews may not be representative of overall sentiment.

clarwa

1 month ago

We have 2 very anxious rescue dogs and the staff at Northlands Corby branch are extremely helpful and accommodating in dealing with them. We can't praise them enough.

Rachael Rennie

I have been will Northlands vet Corby for many years and was even with Rockingham Road vets before that. I recently visited the surgery with my dog as a large fatty lump on his back leg had changed size and texture in the space of a few days. We left with more questions than we went in with and honestly the whole situation was traumatic. We you told it could be one of a number of things but when we asked what those things were we didn't get any straight answers. It's was agreed that the lump had to come off and we left to return in 5 days for an operation. Over the weekend things got worse and we made an appointment with an emergency vet. On the way there we honestly believed that when we drove home again out boy wouldn't be with us anymore. Imagine our suprise when the emergancy vet explained it was just an infection, and while the lump would still need to be removed a course of antibiotics and anti-inflammatories would start to make our boy feels better and reduce the lump making the op easier. So we paid our nearly £500 pounds for the emergancy appointment and the meds that SHOULD have been suggested at northlands, but weren't, and took our boy home to find a new vet to help him. Our boy had his op yesterday and is on the mend. But more shocking than anything I've already written is the fact that they did not care. I called and 2 occasions. Once to cancel his op and have his medical notes transferred and once to have him removed from their books so I wouldn't receive any more emails from them. On neither occasion was I asked if our boy was ok, offered any help or even asked why. No interest at all!! A small independent vet is where we'll be going from now on. Much more compassion and straight answers available..

Caroline Owen

Used northlands for over 25 years always Excellent

Hayley Veasey

2 months ago

The staff were lovely and were very helpful when I had to visit with Alfie .

Adele Mee

Friendly service, warm service x

Andrew Green

3 months ago

Took Xander for his annual booster and a check up on his arthritic shoulder, vet took time to fully check him out, discussed changeswe've made to try & help Xan and was really helpful - suggested a inflammation drug to trial , which we are going to start on 22/12/25 for two weeks, if it works and we see significant improvements we will go down this route.

Sara

4 months ago

Extremely rude staff at reception in Corby - staff training needed!

Sara Mahmood

Friendly staff always helpful. Always feel like my pets are in the best hands

Vivienne Mcnamee

Not long moved to the county . Our old dog has been having trouble with her legs from arthritis. Phoned Northlands vet in Kettering who were so helpful with getting her an appointment .their actual surgery was full of appointments that day, but they managed to get her to see someone at their other surgery in Corby. The staff were really friendly and welcoming. We’ve now got her medication to help her. Highly recommend Northlands veterinary hospital .

P C

5 months ago

I would recommend Northlands without hesitation. The staff is always helpful, professional and caring. A special mention to Catherine for her care and patience with my anxious dog, Sadie.