Emergency Vets in Towcester

## Summary Towcester Veterinary Centre is a multi-branch practice covering small animals, farm animals and equine work, and it also mentions referrals on its website. Reviewers describe both routine and more involved care, including a dog operation, diagnostic scanning, and treatment for a rabbit with GI stasis. Owners also mention practical communication touches such as being called when a pet is ready for collection, and one review notes being seen within 40 minutes for a suddenly unwell dog. Feedback isn’t uniform: alongside many reports of effective treatment and attentive handling, one recent 1‑star review alleges “covering up symptoms” rather than treating underlying issues and complains about high charges. ## Services - **Small animal, farm animal and equine veterinary care** (stated on the clinic website; also reflected in reviews from clients using them for both small and farm animals). - **Referrals** (mentioned on the website navigation/content). - **Emergency/urgent care**: one reviewer reports their dog was seen “within 40 minutes” when unwell; the clinic is also listed as providing emergency veterinary services (specific availability not stated). - **Surgery/operations**: multiple owners mention dogs having operations and describe the aftercare as excellent. - **Diagnostics**: owners mention a dog having **a scan**, and being called when the dog was ready to be collected afterwards. - **Rabbit care**: one owner reports treatment for a senior rabbit with **GI stasis**, with a rapid improvement. - **Found/stray kitten care**: one review describes the team taking in a 5‑week‑old kitten in poor condition and nursing it back to health. - **Veterinary Nurse Training facility** (listed in the clinic data you provided). ## People - **Helen Pope**: named by one reviewer in connection with a dog’s operation; the owner specifically credits her (and the rest of the staff) for the care their dog received. ## Reviews **Google rating: 4.7 stars from 304 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Fast access when a pet is suddenly unwell**: one owner says their dog was seen within 40 minutes, diagnosed, and given medication. - **Procedures and diagnostics are commonly mentioned**: reviews reference an operation, a scan, and post‑procedure coordination (including a call when the pet was ready for collection). - **Species range comes through in real cases**: owners describe care for farm animals (including prompt call‑outs) and a senior rabbit with GI stasis that “was transformed” after treatment. - **A clear negative outlier on treatment approach and cost**: one 1‑star review says visits felt like “a waste of time and money,” claiming the clinic treated symptoms only and describing the vet as disengaged, while another reviewer describes pricing as “very fair and reasonable.”

## Summary Beech House Veterinary Surgery is a general veterinary clinic for pets, with additional provision for poultry and farm animals. The website lists routine and compliance-type services (microchipping, vaccinations, prescriptions, pet travel to Europe/DEFRA duties) alongside dentistry and fertility work, suggesting a practice set up for both everyday preventative care and some in-house procedures. Reviews include examples of longer-running medical management (a dog’s Cushing’s disease described as being kept “well under control”) and cases where the practice referred to a specialist for further investigation. The latest reviews are mostly positive about being listened to and supported, but there is also a detailed negative account alleging poor hygiene and a difficult healing outcome after eyelid growth removal, so experiences appear mixed depending on the case. ## Services From the clinic website: - Microchipping - Vaccinations - Dentistry - Prescriptions - Pet travel to Europe (after Brexit) and DEFRA duties - Fertility work - Poultry care, including poultry husbandry and poultry parasites - Farm animal work (the site invites clients to view services for “pets, poultry & farm animals”) - Out-of-hours care is mentioned (no further detail provided) From reviews: - Management of chronic conditions (Cushing’s disease mentioned) - Euthanasia support for a chicken after severe injuries (owners describe being able to spend time holding their pet) - Surgical removal of a small growth under a dog’s eyelid is described in a negative review ## People - **Charles Castle** (role not stated): mentioned by name in a review as “go[ing] above and beyond,” being “genuinely kind,” and focusing on “what is for the best” rather than money (in the context of ongoing care for a rescue greyhound with Cushing’s disease). - **Reception team** (unnamed): thanked in a review for “always helping us out,” alongside vets taking a cat owner’s concerns seriously and arranging a specialist referral. - A negative review describes an “elderly receptionist” as “condescending” (no name given), and criticises the vet involved in an eyelid procedure for rough handling and poor hygiene (also unnamed). ## Reviews **4.8 stars from 117 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Owners describe being listened to and taken seriously, including a cat case where the clinic recommended a specialist and the pet improved. - Some reviews highlight knowledge and willingness to treat poultry (including chickens), which the reviewer notes is uncommon. - There is a detailed 1-star account alleging complications after eyelid growth removal (infection, stitches not dissolving as expected, distress during stitch removal/sedation, and no follow-up), alongside many 5-star comments describing supportive care and good outcomes—so the written reviews show a clear conflict in experiences.