Paulerspury Vets

- Positive comments highlight fast emergency attendance, including help for an unregistered owner whose horse was seen within the hour. - Reviewers also praise calm, supportive handling in stressful situations, especially colic and difficult end-of-life decisions. - Longer-standing feedback mentions clear communication and flexible visit management, such as accurate time estimates, calls if delayed, and helpful routine booking arrangements.

Services

•Equine veterinary care for horses, covering both routine appointments and urgent visits.
•Emergency call-outs and urgent illness or injury support, with reviews describing rapid attendance in emergencies, including one case where a vet arrived within an hour for a non-registered caller.
•Colic care, with specific praise for calm, reassuring handling during a Sunday morning emergency.
•Routine visit planning and ongoing support, including zone visits for routine checks, telephone advice, and communication about expected arrival times or delays.
•End-of-life support, including help with difficult decisions and arranging the practical side of euthanasia-related logistics.
•Veterinary nurse training facility.

Pricing

No published pricing information is currently available for this clinic.

People

•Danni: praised for a calm, reassuring manner during a colic visit.
•Andy: mentioned positively for helping with an end-of-life decision and organising the arrangements.
•Front desk team: one reviewer specifically described reception customer service as excellent.

Reviews

Google shows 4.5 stars from 22 reviews. Recent feedback is mixed, with strong praise for urgent equine care alongside a smaller number of complaints.

•Positive comments highlight fast emergency attendance, including help for an unregistered owner whose horse was seen within the hour.
•Reviewers also praise calm, supportive handling in stressful situations, especially colic and difficult end-of-life decisions.
•Longer-standing feedback mentions clear communication and flexible visit management, such as accurate time estimates, calls if delayed, and helpful routine booking arrangements.
•Negative comments focus on billing concerns, rude manner from one vet, and a serious complaint about the driving of a practice van.

Reviews for Paulerspury Vets

Note: Showing the 10 most recent Google reviews out of 22 we track in total. Recent reviews may not be representative of overall sentiment.

Peter Wilson

1 month ago

Ann Dawson

4 months ago

Ashley White

1 year ago

Amazing vet. Had to call out for help today, even though I was not registered (my vet was closed) they arrived within the hour and helped. The got my big lad (an 8year old English shire) back on his feet. Thank you

Mark Adams

Hope they are better at horse care than driving. Just had to do a very sharp emergency stop to avoid a crash with one of their vans. He cut across 3 lanes to exact the wrong lane on a roundabout. Then sped up A5 at over 100mph. At the light he was happy to just give me the finger. Hope they have trackers on their vehicles as this idiot should not be on the road or near animals

Joanna Feery

4 years ago

Absolutely amazing danni ,thank you so much for your calm reassuring manner sunday morning in my hour of need my horse had colic i was frantic you sorted her right out excellent service highly recommend 5 🌟

pete hayward

5 years ago

Typical Money orientated Vets , Pad the bill out so that it bears no relationship to what happened. Also mark up all drugs for 500% profit. DONT WORRY WONT BE USING YOU EVER AGAIN.

r w

7 years ago

Vet herself is incredibly rude! My field has no address so the closest adress related to. Me and my field is my adress is 3 houses down safe to day she had a right paddy and told me off! So rude but unfortunately a typical equine person and a perfect example of why I don't identy as one! Gives the rest of us POLITE people a bad name..... Customer service though Is guve star! Lovely girls on the front desk!

Emma Mortimore

9 years ago

I highly recommend Towcester/Onley vets, all the staff are very professional and easy to approach. I have used their services for over four years now and would always review them 10/10. Easy and flexible to book appointments, will go out of their way for routine checks by providing zone visits (Free call outs!) and always there to call if you ever need advise. Thank you!