Paulerspury Vets

- Owners praise fast emergency attendance, including one case where a vet arrived within an hour for an unregistered caller and helped an 8-year-old Shire back onto his feet. - Several comments describe calm, supportive handling of stressful horse cases, including colic, injury, and difficult end-of-life decisions. - Positive reviews also mention clear communication and flexible visit management, such as accurate time estimates, calls if delayed, and routine zone visits.

Paulerspury Vets is an equine practice in Towcester offering both routine visits and emergency support for horses. Feedback most often highlights quick attendance in urgent situations, calm handling of stressful cases such as colic, and good communication around planned visits. Reviews are mixed overall, with some complaints about costs, manner, and a practice vehicle driver's behaviour.

Services

•Equine veterinary care for horses, including both routine appointments and urgent visits.
•Emergency call-outs, with reviews describing rapid attendance in urgent situations, including help for a non-registered client when their usual vet was unavailable.
•Colic care and urgent illness/injury support, with reviewers mentioning calm reassurance, explanation of likely treatment progress, and practical help in serious situations.
•Routine visit planning and ongoing support, including zone visits for routine checks, telephone advice, and communication about expected arrival times or delays.
•End-of-life support, including help with difficult decisions and arranging the practical side of euthanasia-related logistics.
•Veterinary nurse training facility.

Pricing

No published pricing information is currently available for this clinic.

People

•Danni: praised for a calm, reassuring manner during a colic visit.
•Andy: mentioned positively for helping with an end-of-life decision and organising the arrangements.
•Front desk team: one reviewer specifically described the customer service at reception as excellent.

Reviews

Google shows 4.4 stars from 20 reviews. Written feedback is mixed, with strong praise for urgent equine care alongside a smaller number of complaints.

•Owners praise fast emergency attendance, including one case where a vet arrived within an hour for an unregistered caller and helped an 8-year-old Shire back onto his feet.
•Several comments describe calm, supportive handling of stressful horse cases, including colic, injury, and difficult end-of-life decisions.
•Positive reviews also mention clear communication and flexible visit management, such as accurate time estimates, calls if delayed, and routine zone visits.
•Negative comments focus on billing concerns, rude manner from one vet, and a serious complaint about the driving of a practice van rather than clinical treatment itself.

Reviews for Paulerspury Vets

Note: Showing the 10 most recent Google reviews out of 20 we track in total. Recent reviews may not be representative of overall sentiment.

Ashley White

8 months ago

Amazing vet. Had to call out for help today, even though I was not registered (my vet was closed) they arrived within the hour and helped. The got my big lad (an 8year old English shire) back on his feet. Thank you

Mark Adams

10 months ago

Hope they are better at horse care than driving. Just had to do a very sharp emergency stop to avoid a crash with one of their vans. He cut across 3 lanes to exact the wrong lane on a roundabout. Then sped up A5 at over 100mph. At the light he was happy to just give me the finger. Hope they have trackers on their vehicles as this idiot should not be on the road or near animals

Joanna Feery

3 years ago

Absolutely amazing danni ,thank you so much for your calm reassuring manner sunday morning in my hour of need my horse had colic i was frantic you sorted her right out excellent service highly recommend 5 🌟

pete hayward

5 years ago

Typical Money orientated Vets , Pad the bill out so that it bears no relationship to what happened. Also mark up all drugs for 500% profit. DONT WORRY WONT BE USING YOU EVER AGAIN.

r w

6 years ago

Vet herself is incredibly rude! My field has no address so the closest adress related to. Me and my field is my adress is 3 houses down safe to day she had a right paddy and told me off! So rude but unfortunately a typical equine person and a perfect example of why I don't identy as one! Gives the rest of us POLITE people a bad name..... Customer service though Is guve star! Lovely girls on the front desk!

Emma Mortimore

9 years ago

I highly recommend Towcester/Onley vets, all the staff are very professional and easy to approach. I have used their services for over four years now and would always review them 10/10. Easy and flexible to book appointments, will go out of their way for routine checks by providing zone visits (Free call outs!) and always there to call if you ever need advise. Thank you!

Geri Rowe

They have looked after my horses for over 25 years and have always been tremendous. Calm and supportive when a horse is injured and you are terrified that you might lose your precious friend and happy to perform miracles in terms of saving an animal other's might not try to save. When it came to saying goodbye to my first horse Andy made it possible for me to make the right decision and organised everything for me. I have now bought my own yard and they are the only vets who always give an accurate time for a visit and telephone to let you know if they are delayed. I try to get all of my clients to switch to them and would recommend them to anyone. If you want 5 star care whether you have a rescue pony which is retired or a competition horse which is worth a fortune your can trust Towcester Equine Vets to look after them. I have first hand experience of both and they are always concerned to give the best treatment to the horse and a friendly, approachable service to the owner. The time and care they give to explaining what is wrong with your horse and how the treatment plan is likely to progress makes them stand head and shoulders above all other practices.

Stephanie Panayiotou

Towcester Equine vets is a very professional and friendly practice. They provide an excellent standard of medical care to their patients, and I've been very impressed by their level of advanced knowledge in equine medicine. The team have great synergy and their collaborative approach and dedication ensures the continued best care for all their patients. I'm so pleased to have found this practice!