Towcester Equine Vets

- Positive feedback centres on urgent response times, including a report of a vet attending within the hour for a non-registered client and helping get a horse back on its feet. - Several reviews praise the practice’s calm manner and clear communication, including colic care, explaining treatment plans, giving accurate visit times and calling if delayed. - Longstanding clients describe the team as professional, approachable and supportive, with good experiences of routine checks, telephone advice, injury care and difficult end-of-life decisions.

Towcester Equine Vets is an equine-focused practice in Towcester, Northamptonshire, offering care for horses and ponies ranging from routine visits to urgent call-outs. Services mentioned include colic treatment, telephone advice, injury support and end-of-life care, with a veterinary nurse training facility also listed. Reviews are generally positive about emergency help, communication and reassurance, though there are some complaints about billing, one reported rude interaction, and concerns raised about the driving of a practice vehicle.

Services

•Equine veterinary care: Care for horses and ponies, including both routine and more urgent needs.
•Urgent call-outs and acute care: Reviews mention emergency attendance within an hour, including for a non-registered client, as well as support when a horse is injured and owners fear the worst.
•Colic assessment and treatment: Colic care is specifically mentioned, including a Sunday visit praised for calm and reassuring handling.
•Routine support and advice: Reviews refer to routine checks, zone visits and being able to phone for advice.
•Communication around visits and treatment plans: Owners mention accurate visit timing, calls if the vet is running late, and clear explanations of what is wrong and how treatment is likely to progress.
•End-of-life support: One longstanding client describes sensitive help with making the right decision and arranging everything when saying goodbye to a horse.
•Training facility: A veterinary nurse training facility is listed in the clinic information.

Pricing

No published pricing information is currently available for this clinic.

People

•Danni: Praised by name for a Sunday colic visit, with one owner describing a calm and reassuring manner in a stressful situation.
•Andy: Mentioned by name for compassionate end-of-life support and help with arrangements.
•Reception/front desk team: Described in one review as lovely, with five-star customer service.
•Wider team: Reviews also describe the practice as professional, friendly, approachable and collaborative.

Reviews

Towcester Equine Vets has a 4.4-star Google rating from 20 reviews.

•Positive feedback centres on urgent response times, including a report of a vet attending within the hour for a non-registered client and helping get a horse back on its feet.
•Several reviews praise the practice’s calm manner and clear communication, including colic care, explaining treatment plans, giving accurate visit times and calling if delayed.
•Longstanding clients describe the team as professional, approachable and supportive, with good experiences of routine checks, telephone advice, injury care and difficult end-of-life decisions.
•Negative feedback includes complaints about billing and drug mark-ups, one report of a vet being rude during an address mix-up, and separate reviews criticising the driving of a practice vehicle.

Reviews for Towcester Equine Vets

Note: Showing the 10 most recent Google reviews out of 20 we track in total. Recent reviews may not be representative of overall sentiment.

Ashley White

8 months ago

Amazing vet. Had to call out for help today, even though I was not registered (my vet was closed) they arrived within the hour and helped. The got my big lad (an 8year old English shire) back on his feet. Thank you

Mark Adams

10 months ago

Hope they are better at horse care than driving. Just had to do a very sharp emergency stop to avoid a crash with one of their vans. He cut across 3 lanes to exact the wrong lane on a roundabout. Then sped up A5 at over 100mph. At the light he was happy to just give me the finger. Hope they have trackers on their vehicles as this idiot should not be on the road or near animals

Joanna Feery

3 years ago

Absolutely amazing danni ,thank you so much for your calm reassuring manner sunday morning in my hour of need my horse had colic i was frantic you sorted her right out excellent service highly recommend 5 🌟

pete hayward

5 years ago

Typical Money orientated Vets , Pad the bill out so that it bears no relationship to what happened. Also mark up all drugs for 500% profit. DONT WORRY WONT BE USING YOU EVER AGAIN.

r w

6 years ago

Vet herself is incredibly rude! My field has no address so the closest adress related to. Me and my field is my adress is 3 houses down safe to day she had a right paddy and told me off! So rude but unfortunately a typical equine person and a perfect example of why I don't identy as one! Gives the rest of us POLITE people a bad name..... Customer service though Is guve star! Lovely girls on the front desk!

Emma Mortimore

9 years ago

I highly recommend Towcester/Onley vets, all the staff are very professional and easy to approach. I have used their services for over four years now and would always review them 10/10. Easy and flexible to book appointments, will go out of their way for routine checks by providing zone visits (Free call outs!) and always there to call if you ever need advise. Thank you!

Geri Rowe

They have looked after my horses for over 25 years and have always been tremendous. Calm and supportive when a horse is injured and you are terrified that you might lose your precious friend and happy to perform miracles in terms of saving an animal other's might not try to save. When it came to saying goodbye to my first horse Andy made it possible for me to make the right decision and organised everything for me. I have now bought my own yard and they are the only vets who always give an accurate time for a visit and telephone to let you know if they are delayed. I try to get all of my clients to switch to them and would recommend them to anyone. If you want 5 star care whether you have a rescue pony which is retired or a competition horse which is worth a fortune your can trust Towcester Equine Vets to look after them. I have first hand experience of both and they are always concerned to give the best treatment to the horse and a friendly, approachable service to the owner. The time and care they give to explaining what is wrong with your horse and how the treatment plan is likely to progress makes them stand head and shoulders above all other practices.

Stephanie Panayiotou

Towcester Equine vets is a very professional and friendly practice. They provide an excellent standard of medical care to their patients, and I've been very impressed by their level of advanced knowledge in equine medicine. The team have great synergy and their collaborative approach and dedication ensures the continued best care for all their patients. I'm so pleased to have found this practice!