Lake View Veterinary Centre

Services

• •Routine appointments for dogs and cats: reviewers describe friendly handling, clear explanations and a warm welcome, including extra care to help nervous dogs feel more comfortable with visits.
• •Urgent and emergency care: emergency cover is listed as 24/7 or extended-hours, and owners mention being seen at short notice for injuries, getting helpful support on the phone, and being fitted in quickly when a pet needs urgent attention.
• •Diagnostics and surgery: X-rays are specifically mentioned in an emergency case, followed by an operation and same-day discharge.
• •Treatment and advice: reviews highlight thorough consultations, reassuring communication, and one case where a problem was diagnosed quickly and treated during the appointment.
• •Payments and insurance: one owner says the clinic was willing to discuss a payment plan and arrange direct payment from their insurer.
• •Small mammals/exotics: rabbits and rats are mentioned in reviews, but feedback here is mixed.

Pricing

No published pricing information is currently available for this clinic.

People

• •Theo: mentioned by name in a recent review and praised for being reassuring, explaining everything clearly, and diagnosing and treating a problem during the appointment.
• •Vets and nurses: long-standing clients describe good care from different vets and nurses over many years, and the practice is a veterinary nurse training facility.
• •Reception team: reviews often mention a warm, friendly front-desk welcome and helpful handling of urgent calls, though one reviewer reports a very poor phone interaction when trying to arrange a rat appointment and pay remotely.

Reviews

Google rating: 4.6/5 from 326 reviews.

• •Recent feedback is strongly positive about the team’s friendliness, with several owners saying pets are made to feel comfortable, including nervous dogs.
• •Fast access stands out: reviewers mention short-notice appointments for injuries, quick help in urgent situations, and supportive phone advice when owners are worried.
• •Communication is a recurring strength, with comments describing vets as thorough, considerate, educational and reassuring.
• •Negative feedback is limited but includes a serious complaint about rabbit care, which fits the more mixed picture for exotics and small mammals.