Lake View Veterinary Centre

Lake View Veterinary Centre is part of IVC Evidensia and offers routine and urgent veterinary care in North Northamptonshire, with emergency cover listed as 24/7 or extended-hours. The practice is also a veterinary nurse training facility. Recent feedback is largely positive about fast appointments, friendly handling and compassionate support in urgent cases, although feedback on rabbits and other small mammals/exotics is mixed.

Services

• •Urgent and emergency care: emergency cover is listed as 24/7 or extended-hours, and reviewers mention being seen at short notice for injuries, helpful support on the phone, and quick access when a pet needs urgent attention.
• •Diagnostics and surgery: X-rays are specifically mentioned in an emergency case, followed by an operation and same-day discharge.
• •Routine appointments and pet handling: online booking is available, and reviews describe a warm welcome for dogs and cats, including help with nervous pets. The waiting area has also been noted for pet-friendly items such as toys, leads and collars.
• •Payments and insurance: one owner says the clinic was willing to discuss a payment plan and arrange direct payment from their insurer.
• •Small mammals/exotics: rabbits and rats are mentioned in reviews, but feedback here is mixed, including one serious negative review about rabbit care.

Pricing

No published pricing information is currently available for this clinic.

People

• •Vets and nurses: long-standing clients describe good care from different vets and nurses over many years, and the practice is a veterinary nurse training facility.
• •Reception team: reviews often mention a warm, friendly front-desk welcome and helpful handling of urgent calls, though one reviewer reports a very poor phone interaction when trying to arrange a rat appointment and pay remotely.
• •Clinical team: recent feedback highlights kind, professional and educational communication, including compassionate handling of an emergency surgery case.

Reviews

Google rating: 4.6/5 from 300 reviews.

• •Many recent reviewers praise the team’s kind, friendly manner and say pets are made to feel comfortable, including nervous dogs.
• •Urgent care stands out positively: owners mention short-notice appointments, helpful emergency support, X-rays, surgery and same-day discharge.
• •Several reviews describe clear advice and a reassuring, professional approach. Comments on cost are mixed, with one owner saying fees were “not too awful” while another long-term client says the practice is not the cheapest.
• •Negative feedback is concentrated around small mammal/exotics care and one poor customer-service experience during a phone call about a rat appointment and payment.