Lake View Vets Burton Latimer

Lake View Vets appears to be a small companion-animal practice used by owners for routine care (check-ups and vaccinations) as well as surgery (spays) and end-of-life appointments. Reviews repeatedly describe pets settling quickly once inside (including anxious cats), and several owners mention practical, owner-supportive touches such as offering a blanket while waiting and allowing bill payments by instalments for a large cost. One review reports the opposite experience—feeling humiliated by a receptionist and describing an overworked vet—so front-desk experience may be inconsistent.

Services

Services explicitly mentioned in the available information include

• •Routine check-ups
• •Vaccinations
• •Spay surgery for dogs and cats (reported as going well)
• •End-of-life care/euthanasia (“final sleep”), including support for owners during the appointment
• •Handling nervous/stressed cats (owners report cats calm down quickly once there)
• •Payment by instalments offered in at least one case involving a large bill

People

• •Reception team (unnamed): One owner described a receptionist giving their pet a blanket while waiting and offering comfort when the owner was upset during an end-of-life visit. Another owner reported a negative experience, describing a receptionist as rude and unprofessional, and said they felt humiliated in front of other clients.
• •Vets (unnamed): Multiple owners describe the vet(s) as knowledgeable and compassionate, including during euthanasia and around routine care and surgery. One review describes a vet whose workload “was clearly too much,” suggesting at least one experience of feeling rushed or unsupported.

Reviews

Google rating: 4.7 stars from 158 reviews.

• •Owners describe supportive end-of-life care, including small practical comforts (blanket while waiting) and emotional support for the owner.
• •Routine care is commonly mentioned (check-ups and vaccinations), as well as successful spays for both a dog and a cat.
• •Several reviews highlight pets (including cats that dislike vet visits) calming down quickly once at the clinic.
• •One review mentions being allowed to pay a large bill in instalments.
• •A minority view reports a very poor interaction at reception and feeling the vet was overworked, in contrast to other reviews praising the team.