The Kettering Vets

The Kettering Vets is described by reviewers as an independent practice, and it’s also set up as a veterinary nurse training facility. Based on the website and recent reviews, it handles routine care as well as more involved procedures (including dental work and surgery), and clients repeatedly mention being kept closely informed—such as getting WhatsApp updates with a photo during post‑procedure recovery. Several reviews also point to a “no hard sell” approach (e.g., not pushing pet products) and to same-day follow-up on results (a call in the evening with blood test findings).

Services

• •Veterinary nurse training facility (listed in clinic data).
• •Dental procedures: “scan and polish” of teeth, with recovery updates shared to owners (review).
• •Surgery: a cat leg operation described as avoiding amputation that owners feared (review); a “small operation” for an older cat (review).
• •Diagnostics / testing: bloods taken with results phoned through later the same day (review).
• •Animal Health Certificate appointment (review).
• •Small pet care: seen for a hamster with tooth problems; “doctor sorted” the issue (review).
• •Emergency-style presentation: one owner describes an urgent situation involving a dog having puppies and being seen straight away (website testimonial).

People

• •Matt (vet): mentioned for performing a difficult cat leg surgery that avoided amputation (review), and for being “top guy”/going above and beyond during an animal health certificate visit (review).
• •Sam (vet): noted for being respectful with an elderly dog, not pushing product sales, and calling with blood results the same evening (review).
• •Tara (reception): credited with helping book a last-minute animal health certificate appointment on Christmas Eve (review).
• •Nursing/front-of-house team: described as caring and professional; one owner specifically noted being kept informed throughout a dental procedure, including a WhatsApp recovery photo (reviews).

Reviews

4.9 stars from 245 reviews. - Owners frequently mention being kept updated during procedures (including a WhatsApp photo from recovery and a clear talk-through on collection after dental work).

• •Multiple examples of follow-up communication: one review describes same-day blood results by evening phone call.
• •Several reviews describe help in difficult situations (e.g., “not turning us down” during a hard time; being seen for urgent needs).
• •Repeat mentions of a non-salesy approach, including explicitly “no hard sell” and not pushing pet products.
• •Specific clinical outcomes praised include dental care, small operations in older pets, and a cat leg surgery where amputation was avoided.