Northlands Veterinary Hospital

- Several recent reviews praise the team’s care for very unwell pets, including inpatient treatment, regular updates, and attentive nursing that owners felt made a real difference to recovery. - Handling of anxious or nervous animals is a strong theme, with owners describing calm, patient vets who took time to build trust and avoided rushing appointments. - Owners also highlight clear explanations, thoughtful discussion of treatment options, and supportive follow-up after urgent visits.

Northlands Veterinary Hospital is a Vets Partners practice in North Northamptonshire. It offers hospital-style care for dogs and cats, including inpatient monitoring, diagnostics, urgent treatment and support for nervous pets. Recent feedback continues to highlight caring handling, clear explanations and attentive nursing, though there are also occasional complaints about communication and admin.

Services

•Consultations, diagnostics and medical management: Reviews describe thorough examinations, blood analysis, clear discussion of findings and medication, plus ongoing management for longer-term conditions such as diabetes.
•Inpatient and hospital care: The hospital admits unwell pets for monitoring and treatment, including weekend care. Recent examples include a diabetic senior dog kept in for monitoring and medication, and an older dog with sepsis who stayed from Sunday to Thursday with nursing support, updates, and follow-up advice on tablets and eating.
•Urgent and serious cases: Owners mention late Saturday appointments, weekend care, trauma cases, and treatment around serious conditions including pyometra and other significant illnesses.
•Support for anxious pets: Calm, patient handling for nervous dogs is a recurring theme, and the practice also offers nurse-led confidence sessions that owners say helped pets cope better during later urgent visits.
•Facilities and training: The clinic is a veterinary nurse training facility, and owners also mention a cat-specific area.

Pricing

No published pricing information is currently available for this clinic, although reviews are mixed, with some owners praising cost-effective long-term medication planning and another describing fees as high.

People

•Emily (veterinarian): Praised for a careful assessment of a diabetic senior dog, recommending admission for monitoring and medication, and keeping the owner updated over the weekend.
•Liam (veterinarian): Mentioned positively for a cat consultation involving thorough checks, blood analysis and clear explanations before discharge with medication.
•Laura (veterinarian): Credited with calmly examining and diagnosing a nervous collie during a late Saturday visit, with a follow-up phone call the next day.
•Sarah (nurse): Named for confidence sessions that helped a nervous dog manage a later urgent visit with much less stress.
•Freddie (veterinarian): Earlier feedback describes him as notably gentle during a consultation.

Reviews

Google rating: 3.9 stars from 209 reviews.

•Several recent reviews praise the team’s care for very unwell pets, including inpatient treatment, regular updates, and attentive nursing that owners felt made a real difference to recovery.
•Handling of anxious or nervous animals is a strong theme, with owners describing calm, patient vets who took time to build trust and avoided rushing appointments.
•Owners also highlight clear explanations, thoughtful discussion of treatment options, and supportive follow-up after urgent visits.
•Negative feedback is present too, including one very critical complaint about a vet’s manner, plus a separate complaint about a prescription not being ready and concerns about high fees.

Reviews for Northlands Veterinary Hospital

Note: Showing the 10 most recent Google reviews out of 209 we track in total. Recent reviews may not be representative of overall sentiment.

Trina Breedon

1 month ago

Very patient and good with our anxious boy

Carol Skinner

My 13 year old dog who is a cross Labrador, was very poorly with sepsis, we thought we were going to have to let him go, but the vet took the time to explain how well he was doing, and the nurses were wonderful, massaging his muscles as he couldn't walk, they even cut his nails and gave him a brush, he went in on Sunday morning and well enough to come home on Thursday, although a bit wobbly was walking on his own on Friday, we had a check up on Tuesday and while we waited, the nurses and reception staff were giving us lots of advise on how to get him to take his tablets and get him to eat, we were able to ask any questions, the care Willow got was excellent, Thank you to all the staff, from Willow, sent some pictures of Willow enjoying the garden a week today he was fighting for his life thank you for everything you did for him, as you can see he's enjoying being home again

Julie Harrison

Great experience at the vets with a very nervous dog. The vet was extremely calm and took his time to build up trust with my pet before administering treatment. We weren't rushed and the advice given was great. Thank you.

Helen Kidd

Very rude and disrespectful vet - Hans Van Der Hoven, which I believe is a director. He caused me severe emotional distress and anxiety, I felt scared, bullied, insulted, very threatened, and later humiliated in front of all the visitors and staff at reception while trying to get some help for my cats. My family has been using this practice for over 40 years and I have been recommending them to all of my friends. They have never been anything but nice and helpful to me. However, Mr Van Der Hoven managed to single-handedly destroy my trust in this practice in minutes and traumatise me so much so, that I have not been able to stop crying for hours after. I have several pets that I meticulously care for, they are my life and my babies and I take them for check-ups after every sneeze or cough. I pay for each monthly (vet plan) and spend thousands of pounds per year towards their care and health. My cats all have up to date cat flu vaccinations, administered by this practice yet one of my cats contracted this flu and is undergoing treatment. I came for a second health check since treatment started. My visit today was horrendous. I was spoken to as if I was a useless peasant: anything I was saying was dismissed, vet was barking orders at me instead of talking to me, the treatment that was recommended, I felt, was excessive and when I tried to discuss an alternative method, he angrily chose even more inconvenient one to punish me for (God forbid) having an opinion about someone I care so much for. He then left the room leaving me very upset. I didn't want anyone so rude and abrupt to continue examining my baby so I took them both and left the room. I've asked to see another vet at reception when he walked in and demanded that I get back in the room and when I refused, he threatened that he would report me to RSPCA in front of the people at reception and full waiting room. I can see no other reason for him to threaten me like this but out of vindictiveness, which is even more insulting given how much I spend with this clinic each year and how passionate I am about my furry kids. This individual is in no condition to be facing customers: rude, abrupt, unprofessional and vindictive. He would benefit from further training before he insulted more customers. I am a single disabled mother caring for two disabled children and my life is not easy as it is so the last thing I need is to be shouted at by some obnoxious condescending individual when I come for help and I pay good money for it.

Peter Maddison

Driven from Oundle to collect a routine prescription only to find it isn’t ready, even though the request was lodged 4 days ago. An acknowledged error at the vet end (thank you), a seemingly grudging apology, finally, but no ability to wait for the prescription to be filled. At least another 48 hours to wait, plus another hour driving in total to collect. Poor service on this occasion & the usual high fees.

SausageDog Detective

3 months ago

What excellent service and support the team gave my miniature dachshund Ruby over the weekend. Ruby is a diabetic senior girl who was vomiting and unwell so I decided to call them as they have dealt with her before. Met Emily (Veterinarian) who gave the examination and decided it was best to keep her in and monitor with medication. Initially I was apprehensive as Ruby doesn’t like to be away from us but I understood that it was the best option. Emily was thorough and very caring and I felt Ruby was in safe hands. After updates, we were able to collect her today and Ruby looked much better and energetic which made us feel so relieved. As Ruby will never be over her diabetes the uncertainty will always remain but knowing that the advice, care and treatment given by Emily and the team was first class, we are totally thankful and can only recommend them to all pet owners. Thank you team.

Robert Metcalfe

Excellent service all round. Our miniature schnauzer puppy was very well cared for and was very popular with the staff. Many thanks.

Chris Saunby

Great service. Liam who saw our cat was efficient, caring, patient and treated us and (more importantly) our cat kindly. Thorough checks and blood analysis all explained clearly and Ollie (our cat) discharged with appropriate medicine.

Matthew Oliver

Blaize Bond

4 months ago